"Innovate and excite the customer:

i believe this is the key to success"

Name: Brunella

Surname: Bighi

What I do: I am a sales agent

Years of experience in the industry: I have 30 years of experience in this field

Your main talent: I consider one of my main talents to be the ease with which I can establish lasting and trusting relationships with customers.

Territories I represent and explore for work: I am lucky enough to work in beautiful places around the world such as: China, Hong Kong, South Korea, Taiwan, Singapore, Thailand, Philippines, Malaysia, Indonesia and Vietnam.

Kilometres travelled annually: Indicatively I would say more than 100,000 km per year.

The most beautiful thing I have seen in a shop: I really like the concept of art mixed with fashion, designer objects and furniture are the things I appreciate most in a shop. 

Have the outlets changed over the years? And if so, how?

In the countries where I work, outlets have changed mainly due to the increase in e-commerce. There is increasingly less search for new products and more focus on those that the market demands.

Advice for shops that want to continue to grow

Innovate, always. Propose new products, always be at the cutting edge, excite your customers and maintain your identity.

Why not miss the 2024 edition of MILANO HOME?

To find new ideas, products, suppliers that will contribute to the growth of the shop.